Terms & Conditions
1. General Information
This website is owned and operated by Arete Elsol, located at:
ARETE ELSOL
T-29, First Floor, Okhla Industrial Area,
Phase-II,
New Delhi – 110020, India
Email: areteelsolofficial@gmail.com
By placing an order with Arete Elsol, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
2. Products & Services
We supply electrical products from trusted and verified brands.
All product descriptions, specifications, and images on our website are for reference only.
Arete Elsol reserves the right to update, modify, or discontinue any product at any time without prior notice.
3. Pricing & Payments
All prices are listed in Indian Rupees (INR) and are exclusive of freight charges and applicable taxes unless stated otherwise.
Prices may be modified at any time without prior notice.
Payments can be made online via net banking or UPI (QR code on request).
Bank Details:
Trade Name: Arete Elsol
Bank Name: YES BANK
Branch Address: Okhla Industrial Area, Phase-II, New Delhi – 110020
Current Account No.: 020883800003234
IFSC Code: YESB0000208
4. Orders & Confirmations
Once your order is accepted based on a confirmed Purchase Order, you will receive a confirmation via email or WhatsApp.
5. Shipping & Delivery
Free shipping is available for orders above INR 20,000 (excluding taxes).
Free shipping applies only when products are purchased at the listed website prices.
Orders are shipped through reliable courier partners such as DTDC, Allcargo Gati, Delhivery, Bluedart, and others.
Delivery timelines may vary depending on destination.
Any delays due to unforeseen events (strikes, weather issues, logistics disruptions, etc.) are beyond our control.
6. Returns & Replacements
Returns or replacements are accepted only for defective or incorrect items.
Customers must notify us within 48 hours of delivery and provide valid proof (photos/videos).
7. Intellectual Property Rights
All content on this website — logos, text, graphics, designs, and images — is the property of Arete Elsol.
No content may be copied, reproduced, or used without prior written consent from Arete Elsol.
8. Limitation of Liability
Arete Elsol is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products.
Product performance and safety depend on proper installation and correct usage by the customer or their technician.
All product warranties are governed by the manufacturer’s warranty policies.
If you have questions or require support regarding these Terms & Conditions, please contact us at:
📧 areteelsolofficial@gmail.com
This website is owned and operated by "Arete Elsol" located at:
ARETE ELSOL
T-29, FIRST FLOOR, OKHLA INDUSTRIAL AREA,
PHASE-II,
NEW DELHI – 110020, INDIA
Email: areteelsolofficial@gmail.com
By placing an order to "Arete Elsol", you acknowledge that you have read, understood and agreed to these Terms & Conditions.
2.) Products and Services:
* We supply electrical products from trusted brands to our customers.
* All the product descriptions, images and specifications are for reference purposes only.
* We reserve the right to change, update or discontinue any product at any time without prior notice.
3.) Pricing and Payments:
* All prices are listed in Indian Rupees (INR) and are exclusive of freight and applicable taxes unless stated otherwise.
* We reserve the right to modify prices at any time without prior notice.
* Payments are accepted online through net banking and UPI (Ask for QR Code) as:
Name of the Trade: ARETE ELSOL
Name of the Bank: YES BANK
Branch-Address: OKHLA INDUSTRIAL AREA, PHASE-II, NEW DELHI - 110020
Current A/c No: 020883800003234
IFS CODE: YESB0000208
4.) Orders and confirmations:
* Once the orders are accepted by us with a confirmed Purchase Order, then you receive a confirmation by mail or through WhatsApp.
5.) Shipping and delivery:
* If the order value is more than INR 20000 without taxes, then we offer free shipping.
* Free shipping will only be considered when you place the order as per our website's product pricing.
* Orders are shipped via our reliable partners like DTDC, Allcargo Gati, Delhivery, Bluedart and others too.
* Delivery timeline may vary depending on destination.
* Delays due to unforeseen circumstances (logistics issues, strike and weather, etc.) are beyond our control.
6.) Returns and replacements:
* Returns or replacements are accepted only for defective and incorrect items.
* The customer must notify us within 48 hours of delivery with proof (images/videos).
7.) Intellectual Property rights:
* All website content — including logos, designs, text, and graphics — is the property of Arete Elsol.
* You may not copy, reproduce, or use any content without prior written permission.
8.) Limitation of liability:
* Arete Elsol shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
* Product performance and safety depend on correct installation and usage by the customer or technician.
* Warranty of a product lies with manufacturer's policies.
If you have any questions about "Terms & Conditions", please reach out to us - Email: areteelsolofficial@gmail.com